Emergency Information


Fire:

1. Evacuate. Close doors behind you to slow the spread of the fire. Do a head count to ensure everyone is safe. 

2. For all fires, dial 911. State your civic address (i.e. W400 Quatsino Road, Quatsino Township), and nature of the fire (house fire, wild fire, power line fire etc.).

3. Ensure the dispatcher does not send the Fire Department to Quatsino First Nations.

4. If possible, send someone to the road to direct the Fire Department to the fire.

 

Ambulance:

1. Dial 911. State your civic address. (i.e. W400 Quatsino Road, Quatsino Township) Tell the dispatcher the nature of the emergency (i.e. heart attack, stroke, deep cut and heavy bleeding etc.) The dispatcher will page the Fire Department and BC Ambulance. The Fire Department will be the first to arrive to all medical emergencies in the hamlet.

2. Ensure the dispatcher does not send the Fire Department to Quatsino First Nations.

3. Perform First Aid if trained and it is safe to do so. If possible, send someone to the road to direct the Fire Department to the patient. 

4. If patient transport is required, 911 will coordinate patient transport to either the helicopter landing area (Quatsino School) or the public wharf for water taxi transport. The helicopter landing coordinates are 50  32.370 N + 127  37.520 W.

5. Paramedics will either meet the patient in Coal Harbour or be flown in via helicopter.

Emergency Information above provided by Kevin Maher, Fire Chief, Quatsino Fire and Rescue Society   250 949.0401

Hospital:
Port Hardy – 949-6011 –Approx 20 min.
                                   from Coal Harbour.
BC Nurse Line; toll free 1-866-215-4700     
                                    (open - 24/7)
www.bchealthguide.org


Police: 
If an emergency needs immediate assistance call 911 and state “come by boat” to I.D. Quatsino’s location.
     Call a Dispatcher if on-site help is needed.   
Police dispatch is from Port Alice or from Port Hardy via Water Taxi.
     We are under the Port Alice Police jurisdiction, for non-emergency calls;
                1-250-284-3353

Civic Address Numbers:
     In 2012 all properties were assigned a civic address number by the RDMW to assist emergency and service providers in locating individual homes. Display them, along with your name, where visible from road!   
     General address maps are posted on the Community Notice Boards, and with Port Alice RCMP, BC Hydro and RDMW.


Earthquake and Tsunami:  *** QUATSINO TSUNAMI EMERGENCY PLANS ***
     Local Radio (CFNI) and BC television and on-line sites will broadcast emergency information following a major earthquake event.  
    Many Quatsino homes are within the 10 meter tsunami evacuation zone.  All residents should be prepared to leave their homes and report to nearest high ground evacuation site after a strong earthquake. 
     Follow preparation and evacuation instructions as outlined in 12. Quatsino Emergency Plan.

Emergency Evacuation Air-horn Blast Code: 
    “Danger!”; 5 short blasts and repeat.



ADDITIONAL GENERAL AND SAFETY INFORMATION

REGIONAL DISTRICT OF MOUNT WADDINTON    
Quatsino is under the Regional District of Mt. Waddington’s jurisdiction as part of Area “C” and represented by Andrew Hory (2015)  (ahory@rdmw.bc.ca). The RD office is located in Port McNeill (956-4763). Web site - www.rdmw.bc.ca 

PROBLEM WILDLIFE     
     Black Bears, Cougars and Wolves are very common within the community. To reduce unwanted encounters with predators: 
     • properly dispose of all household garbage & food scraps, 
     • regularly harvest fruits & berries, 
     • keep pets in at night & livestock securely pended
     • do not leave BBQ’s, freezers or garbage cans outdoors during ‘bear season’.  
   When outside at night take a good flashlight and be aware of your surroundings. Young children should always be under adult supervision and carry good quality whistles to scare off aggressive animals and to summon help. If confronted by a BEAR, make yourself look large, do not make eye contact. Talk to it quietly as you back away. If confronted by a COUGAR, yell and make a lot of noise and be aggressive – do not turn your back or bend over – give it lots of room to retreat. Pick up small children or pet and keep an eye on it while you back away slowly. Anyone who encounters an aggressive bear, cougar or wolf is asked to immediately notify a Dispatcher who will begin a phone out alert. If the animal is causing serious concern – or if you see a sick or wounded animal - you will be asked to call the Conservation Office at 1-800-663-9453.
For more information go to; 
       www.env.gov.bc.ca/cos/index.htm
                                                       *Hunting for sport within the community is not acceptable!



*** QUATSINO TSUNAMI EMERGENCY PLANS ***
 

#1 – BASIC Emergency High Ground Evacuation Plan:

    

In the event of a STRONG earthquake; one that makes it hard to stand…

    

(1) Protect yourself by ducking beside sturdy furniture, a solid inside wall or inside an inner hallway.  Avoid windows, wood stoves, cupboards or any furniture that could tip over. If outside; get away from power lines and outbuildings.

 

(2) Although not all homes will be at risk, everyone is asked to head for high ground immediately after the shaking has stopped.  Be prepared for aftershocks.  Depending on the epicentre of the quake the first tsunami could hit in as little as 15 minutes. If the Earth Moves – You Move!

    

(3) Give 5 short fast blasts from your air-horn and leave a solid item (shoe, mug, book,...) at the end of your driveway to indicate you are safely away. With your Grab-&-Go bag go immediately to a high ground evacuation site (above 30m).

  If the roads are blocked along the way, by trees or downed power lines park well off to one side and continue on foot.

 

(4) Once at an evacuation site monitor your radio or VHF (channel 16) for official information;

 “Tsunami WARNING” - There is confirmed evidence of a tsunami with under 3hrs. until contact. FULL Evacuation to high ground recommended.

“Tsunami WATCH” - A tsunami MAY have been generated with possible contact in over 3hrs. Standby for possible upgrade to WARNING alert.

“Tsunami ADVISORY” – Strong ocean currents likely – stay away from shore. 

“Tsunami INFORMATION” – Minor waves at most – Safe to return home.

“Tsunami ALL CLEAR” - Safe to return home.

 

(5) After an ALL CLEAR announcement has been broadcast (perhaps in under 5hrs), return quickly to your home to check its status and then go to the Quatsino School ESS Reception Center to register. Assistance will be given to those who need it by those who can provide it.

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  *Fishing and Guest Lodges will be responsible for the safety and survival of their guests and staff. 

  *Prearrange an out-of-area phone contact person for family members to check in with and remember to keep in touch. Children should know the name and phone number of your contact person. 

  *Have a plan of action if your family is separated if an earthquake occurs, or if you will need assistance to evacuate to high ground (no vehicle, mobility issues...). 

  *Familiarize yourself with ALL 8 high-ground evacuation sites (below & posted on local notice boards). 

  * Prepare your family’s Grab & Go bags. Store your bags in a secure rodent and moisture proof metal or heavy plastic container and in an easily accessible location near or in your vehicle. (Make sure all needed items not stored in your Kit are quickly assessable- Cell phone, VHF, wallet, …)  Divide items into manageable tote bags or backpacks so all can be carried if necessary and remember to check and update kit regularly (1st day of Spring and 1st day of Fall) and replace food items and batteries once a year.  

  *If you have pets prepare evacuation supplies for them too, include leashes, food and travel carriers. 

 

.........................................................................................................................................................# 2 RDMW ‘Tsunami Hazard Map’ 

 

Check out the www.rdmw.bc.ca website under ‘Quatsino’ / ‘Tsunami Hazard Map’ to view ‘High Water Danger Zone’- this map is for reference only – elevations indicated may not be accurate.

 

 

Quatsino’s Emergency High-ground Evacuation Sites are located between low ground danger zones, within 15 min. walking distance of closest homes and over 30m in elevation.

 

#1 – Addison’s [W-760] driveway.

#2 – Dump [W-380] access road.

#3 – Transfer Station [W-210].

#4 – Solga’s [E-250] forest lane.

#5 – Avis’s [E-400] forest lane.

#6 – Colony Lake Trail [E-600].

#7 – Power line [E-790] access lane.

#8 – End of road [E-1000].

 

- At an evacuation site park well off to the side & away from power lines. 

- Provide comfort and support to other evacuees.

- Do not leave the site until an ALL CLEAR has been issued. 

 

 

 

 

 

#3 - Basic ‘Grab & Go’ bag:

    

- Prepare for the worst case scenario; assume that it will be dark, cold & wet, power will be out, and your home may not be structurally safe to return to. Also, Quatsino will not be high priority for immediate outside assistance in a major coastal disaster.

- Pack everything into a sturdy waterproof backpack or tote & store in an easily accessible location. Make sure essential items, not stored in you bag, are quickly assessable; cell phone, wallet, car keys, air horn, pet carrier, …

- Make sure you can comfortable carry what you pack. (Under ¼ your body weight.)

 

FOOD & WATER (enough for 12 hours / person)

*Ready to eat – easy open - canned food [beans, fish, fruit, …] ……………………….............................

*Pre-packaged dried food – nuts / fruit / bars, ………………………………………….........................………..

*4 L bottled water / person, ……………………………………….…………………............................................…

 

COMMUNICATION

*Cell phone, power pack & cable / VHF radio & extra batteries, ……………………............................…

*Portable radio & extra batteries, …………………………………………………………....................................... 

*Flashlight (s) & extra batteries, ………………………………………………………….......................................…

*Whistle / Air-horn / Signal flares, ….……………………..….……………………...….....................................…

 

PERSONAL EFFECTS

*Identification and family photos of each family member, ……..…………………...............................…

*Copies of important documents; bank, medical, insurance, etc (in waterproof bag)…………………

*Medications (enough for 1 week), extra glasses, …………………………………...............................…..…

*Small First aid kit with instruction booklet, …………………………………………....................................….

*Personal toiletries, disinfectant wipes, ………………………………………………................................…......

*Playing cards / pocket book / paper & pencil, ………………………………………...................................…

*Cash in small bills / spare car keys, ………………………………………………….........................................…

 

WARMTH

*One full set of warm clothes per person, .................………………………………………………...................

*Large heavy-duty orange garbage bag & sleeping bag or warm blanket per person, ….............…

*Candle (tip proof) & BBQ lighter, ………………………………………………..….........….................................

 

(WEAR or PACK)

*Sturdy walking boots, ……………………………………………………………..……….........................................…

*Rain gear, warm coat, work gloves, hat, ……………………………….........……………..............................…

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Note: After a major earthquake / tsunami event all our community spirit and survival skills will be needed.  People may be hurt, homes and wharves may be damaged, roads may be blocked, outside communication may be minimal and power will most likely be out.  The community will need to work together to ensure everyone gets the help and support they need.  

 

We live in a beautiful but active and potentially dangerous seismic zone. A little preparation and planning will go along way.     Remember the Scout Motto… BE PREPARED!

#4 – Basic Community Evacuation Plan:  

 

In the event that Quatsino receives an official Evacuation Order: 

 

 (A) In Anticipation of an Emergency: (ie: an approaching forest fire or of a major tsunami event with over 2 hours lead time.)

 

1.  As soon as you are notified of an Evacuation Order gather your Grab & Go bag and leave immediately to check in at the Government Wharf or at your assigned rally point.

   Place a large solid item (boot, mug, block of wood, …) at the end of your drive-way to indicate that you are safely away.  A community sweep may take place if time allows.

 

2.  All boat operators will be asked to assemble as quickly as possible at the Government Wharf, or to pick up evacuees at private wharves as needed, for the run to Coal Harbour. Contact will be through VHF Ch 10.

 

(B) After a Major Disaster: 

 

1.  After an ALL CLEAR advisory has been issued and a community Evacuation Order is given (possibly 1 to 7 days after the event), reassemble your Grab & Go bag and proceed to the Quatsino School ESS Reception Centre or to an assigned location.  

 

2.  Boat operators will begin relaying evacuees to Coal Harbour with priority given to the injured and families with young children.

 

On Route to Coal Harbour:

 

  Boat operators to call VHF Ch 10 with names of all passengers when departing for Coal Harbour.  Once in Coal Harbour ALL EVACUEES MUST REGISTER at the ESS Reception Centre (Coal Harbour Fire Hall). Once there, information, first aid and health services, basic personal supplies, pet care and transportation will be available plus requisition forms for food, clothing and lodging.  

 

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# 5 – Emergency Fire - Phone-out Plan: 

 

FOR ALL FIRE EMERGENCIES CALL – 911

 

When a fire is reported to 911 the Quatsino Volunteer Fire Department will immediately be notified. If additional assistance & support is needed Emergency Dispatchers will begin a community phone-out starting with the homes closest to the fire. 

 

 Do what you can to help - while keeping yourself safe! 

 

When a Dispatcher calls you will be provided with brief details of the fire situation and volunteers will be asked to;

 

1) GO TO THE FIRE HALL - Access keys are in the security box by the side door. The Fire Truck is loaded and ready to go with the keys in the ignition. Head for the scene asap once at least one other volunteer has arrived. Use the toggle switch under the drivers’ seat to engage the lights & siren. If the Fire Truck is gone when you arrive - head for the scene. Drive carefully – others may be rushing towards or away from the Fire Hall.

 

2) ASSIST AT THE SCENE - The most qualified person on site will be assigning tasks. Trained volunteers will use the 4 large fire extinguishers (in the side cabinets of the truck) to begin fighting the fire while the pump & water tank system is being set up. NOTE: Start the pump before connecting it to the water tank – then just use low flow to give 6 minutes of fire suppression. The other pumps can be set-up to run from the nearest natural water source. NOTE: Have someone watch the intakes to keep them clear and providing good flow.

 

3) TAKE ON SUPPORT TASKS – Provide any requested back-up and support you feel qualified to give in order to help bring the situation under control: operate the pumps, first aid services, perimeter monitoring, home owner support, clean-up.

 

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*Quatsino Volunteer Fire Department members (2018); Kevin Maher, Megan Williamson and Tyler Halls.

If you would like to join the QVFD or have a back ground in fire fighting or first aid call Kevin 949-0401.

 

*Quatsino Emergency Dispatchers:  West End: Gwen Hansen & Colleen Jaques 

                    Central: Dianne Renaud & Megan Williamson

                    Hecate Cove: Nancy Botham

If you would like to join the Quatsino Emergency Preparedness Team, call Gwen 949-7960.

 

PLEASE have your civic address number clearly visible from the main road to ensure quick response time. 

 

 

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Quatsino is a small hamlet located on Quatsino Sound in Northwestern Vancouver Island, Canada and only accessible by boat or float plane. Its nearest neighbour is Coal Harbour, to the east, about 20 minutes away by boat, and Port Alice, to the south, about 35 minutes away by boat.

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 110 Evenson Road, Quatsino BC V0N 2V0

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